From the college's electronic e-mail server, Infolist:
Sent: Fri 11/16/07 2:49 PM
Subject: VOICEMAIL SYSTEM MAINTENANCE
VOICEMAIL SYSTEM MAINTENANCE
The voicemail system has experienced a hardware failure and is in need of repair. The maintenance needed requires a two-hour down-time where voicemail will be unavailable for use. In an effort to minimize the impact of this situation, the voicemail system will be unavailable TODAY from 5:30 - 7:30PM.
11 days later ...
Sent: Tue 11/27/07 11:09 AM
Subject: Voicemail down noon - 1 p.m. today
The voicemail system will be down due to technical difficulties from noon to 1 p.m. today.
Sent: Tue 11/27/07 12:20 PM
Subject: Voicemail is back
Voicemail is operational again.
not quite ...
Sent: Tue 11/27/07 4:24 PM
Subject: Voicemail system update
The campus voice mail system has experienced a hard drive failure which will require restoration from a previous backup. This will mean a loss of any voice mail messages received this week. In an effort to minimize the amount of loss, the restoration process will begin today at 5PM. Voice mail functionality is expected to return by 7PM this evening. Please contact Sandra Warner at ext 2552 with any questions or concerns.
and from today:
From: InfoList [mailto:firstname.lastname@example.org]Sent: Wed 11/28/07 1:32 PM
Subject: Voicemail update
The voice mail system is currently stable and is being monitored closely. We received confirmation from the vendor this morning that no voice mails received prior to yesterday’s system restore at 5PM were lost. Meanwhile, we are working with our vendor partners to identify alternatives.